Terms and Conditions

1. Introduction

Welcome to The All Star Academy. These Terms and Conditions (“Terms”) govern your use of our website www.theallstaracademy.co.uk and our services. By accessing or using our website and services, you agree to comply with and be bound by these Terms.

2. Services

The All Star Academy provides online educational services, including virtual classes, workshops, tutoring, and learning resources. We reserve the right to modify or discontinue any part of our services at any time without notice.

3. User Accounts

• Registration: To access certain features, you may need to create an account. You agree to provide accurate and complete information during registration and to keep this information up to date.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

4. User Conduct

By using our services, you agree not to:

• Violate Laws: Engage in any activity that violates applicable laws or regulations.
• Infringe Rights: Infringe upon or violate our intellectual property rights or the rights of others.
• Disrupt Services: Upload or transmit viruses or any other malicious code that may harm the functionality of our services.
• Misrepresent: Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

5. Intellectual Property

All content, trademarks, and data on this website, including but not limited to text, graphics, logos, images, and software, are the property of The All Star Academy or its content suppliers and are protected by applicable intellectual property laws. Unauthorized use of this content is prohibited.

6. Payment, Pricing, and Refunds

6.1 Pricing and Fees

• All prices for courses, tutoring, and services are listed clearly on www.theallstaracademy.co.uk.
• Pricing may vary depending on course type, group sessions, one-on-one tutoring, or additional resources required.
• We reserve the right to modify pricing at any time; however, any changes will not affect services already purchased.

6.2 Payment Methods

• We accept secure payments via credit and debit cards (Visa, Mastercard), PayPal, and bank transfers.
• Payments must be made in full before the commencement of any course, program, or tutoring session.

6.3 Late or Failed Payments

• If payment is not completed successfully, your access to services may be paused until the outstanding balance is cleared.
• For subscriptions or ongoing programs, repeated failed payments may result in cancellation of services.

6.4 Refund Policy

• Trial Periods: We offer free introductory sessions or sample resources to ensure satisfaction before committing.
• Cancellations: Refunds are available if cancellations are made at least 24 hours before the start of the first session.
• Refund Eligibility: Refunds are issued for unused sessions or under extenuating circumstances, reviewed on a case-by-case basis.
• Processing: Approved refunds will be processed within 7-10 business days and returned via the original payment method.

6.5 Subscription Plans

• Subscription plans are flexible and can be upgraded, downgraded, or paused at any time via the account portal.
• To cancel a subscription, please provide 7 days’ notice before the next billing cycle.

6.6 Hidden Fees

• There are no hidden fees. All costs are transparent and will be outlined clearly during the payment process.

For further information or assistance, please contact our support team at support@theallstaracademy.co.uk.